JD Power and Associates just released their inaugural study of Home Buyer Satisfaction and Keller Williams was ranked top amongst all real estate firms.
The inaugural study measures customer satisfaction of home buyers with the largest national real estate firms. Overall satisfaction is determined by examining three factors for the home-buying experience: agent (65%); office (21%); and services (13%).
In the home-buyer segment, Keller Williams achieves a score of 831 on a 1,000-point scale, and receives highest ratings from customers in all three factors.
“When buying a home, customers particularly appreciate agent professionalism, responsiveness to calls and e-mails and the agent’s skill in locating and showing properties in the appropriate price range, all areas in which Keller Williams excels,” said Jim Howland, senior director of the real estate and construction practice at J.D. Power and Associates.
Needless to say this is also evident in metro Atlanta due to the growth of Keller Williams. In fact, of the five largest real estate firms in metro Atlanta, Keller Williams is the only company to have increased market share in each of the last five years.
The team here at SmyrnaVinings.com is a part of the Keller Williams family and we’re here to serve you. So if you’re thinking about buying or selling your home, don’t hesitate to contact us. We’ll be glad to meet with you and talk to you about how we can help you achieve your goals.
Aaron Hofmann
Keller Williams Realty Cityside
[tags]Smyrna Real Estate, Vinings Real Estate, Keller Williams, JD Power and Associates[/tags]